Contact & Support — 24/7 In-House Engineers

We don't outsource support. All tickets answered by in-house engineers who know hosting.

Support Channels

• Client Portal Tickets: Open Ticket → — average 18m response, 24/7
• Live Chat: Available in client portal — average <1m response
• Knowledge Base: Browse Articles → — cPanel, WordPress, DNS, Node.js guides
• Server Status: Status Page → — real-time uptime

Sales Questions

Choosing between Lite ($9.95), Pro ($14.95), Premium ($24.95)? Pro is best value for 90% of users — 10 sites, 30GB NVMe, 2 vCPU/2GB, daily backups, staging, QUIC CDN. Lite for single portfolio/blog. Premium for unlimited sites/agency.

Migration Help

Free migration under 2h: order a plan, then open ticket with old host cPanel login or WordPress admin. We migrate files, databases, emails, zero downtime.