Last updated: January 1, 2026
By ordering or using OpsEdge Hosting shared hosting services, you agree to these Terms, Acceptable Use Policy (AUP), Privacy Policy, Refund Policy, and SLA.
At this time we offer only shared hosting: Lite (15GB SSD, 1 site, 1 vCPU/1GB RAM, 100k inodes, 10 emails, 5 DBs, weekly backups), Pro (30GB NVMe, 10 sites, 2 vCPU/2GB RAM, 250k inodes, unlimited emails/DBs, daily backups, staging, QUIC CDN), Premium (60GB NVMe, unlimited sites, 4 vCPU/4GB RAM, 500k inodes, daily+on-demand backups, phone support, malware scan). All include LiteSpeed Enterprise, CloudLinux+CageFS, cPanel, free wildcard SSL, Imunify360, unmetered bandwidth fair-use. Resources are dedicated and enforced via CloudLinux.
Monthly and yearly billing. Yearly saves ~28%. Invoices via client portal. Payment via card/PayPal. Late payment: 7-day grace, then suspension, then termination after 14 days. Taxes extra where applicable.
First shared hosting order only, within 30 days of order date. Full hosting fee refunded. Domains, add-ons, migration fees non-refundable. Accounts suspended for AUP/TOS violation not eligible. Request via ticket: subject "30-Day Refund Request - Invoice #XXXX". Processed within 24h to original payment method.
99.9% monthly uptime guarantee, excluding scheduled maintenance, DDoS, client-caused issues. Credit: 5% per hour beyond 0.1% downtime, max 50% monthly. Measured 99.95% actual. See SLA page.
Weekly (Lite) or daily (Pro/Premium) automatic backups retained 7 days, best-effort. On-demand backups on Premium. Client responsible for own backups via cPanel. We provide 1-click restore. No guarantee for AUP-violating accounts.
We may suspend for abuse, spam, resource overuse, illegal activity per AUP, non-payment, or security risk. 24h to resolve abuse reports, immediate for critical (spam, phishing, child exploitation). Termination after repeated violations or non-payment.
Questions via client portal tickets at my.opsedgehosting.com/submitticket.php