✓ No Questions Asked • Shared Hosting Only • First Order
What's Covered — Full Details
Applies to new shared hosting orders only: Lite ($9.95/mo yearly or $13.95 monthly), Pro ($14.95/yr or $18.95/mo), Premium ($24.95/yr or $30.95/mo). 30 days from initial order date. Full hosting fee refunded to original payment method within 24h of ticket request. First order per client only.
What's NOT Covered — Important
- Domain registrations: .com $16.20, .net $18.60, .org $18.00, .io $70.80, .co $44.40 and 200+ other TLDs — non-refundable per ICANN/registry rules. You keep domain.
- Renewals, upgrades, add-ons: dedicated IPs, premium SSL, extra storage, priority support add-ons
- Accounts suspended for AUP/TOS violations: spam, phishing, malware, child exploitation, crypto mining, torrent, illegal activity
- Beyond 30 days: Day 31+ not eligible
- Free migration: already provided, no refund for migration time
How to Request Refund — Step by Step
1. Login to https://my.opsedgehosting.com/login
2. Support → Open Ticket → Category: Billing
3. Subject: "30-Day Refund Request - Invoice #XXXX"
4. Body: Reason optional (helps us improve) but not required
5. We process within 24h to card/PayPal. No questions asked for first request.
After Refund
Hosting account terminated after refund. Backup your data via cPanel before requesting if needed. Domain stays in your account if you registered via us. You can re-order later but not eligible for second 30-day guarantee.
Why we offer this:
We've migrated 2,847 sites. 99% stay because performance speaks: LiteSpeed Enterprise + NVMe + TTFB under 100ms. We'd rather earn business with speed than lock you in.