Last updated: January 1, 2026
Name, email, address, payment info (card last 4, not full number), IP, cPanel usage logs, support tickets. Payment processed via Stripe/PayPal — we don't store full card numbers.
Billing, provisioning, support, abuse prevention, service improvement. No selling data. No third-party ads on main site.
Essential cookies for client portal login, cart, session. No tracking cookies on main site. cPanel has own cookies. You can block but portal may break.
Account data retained while active + 1 year after termination for legal/tax. Backups retained 7 days. Tickets retained 3 years. You can request deletion via client portal ticket — we delete unless legal retention required.
Encrypted at rest, TLS in transit, 2FA available for client portal and cPanel, access logging, Imunify360 malware scanning.
Access, correction, deletion, portability requests via ticket. We respond within 30 days.
Privacy questions via client portal ticket.